About
Welcome to Johnson Subaru of Cary, a pillar of excellence in the automotive industry, located at 109 Mackenan Dr, Cary, NC. This dealership doesn’t just sell cars; it creates an experience, embodying a culture of care, understanding, and dedication to its customers.
Imagine walking into a place where your financial worries are met with understanding and genuine support—this is exactly what Arthur Romero experienced. His heartfelt gratitude showcases the exceptional service provided by the team at Johnson Subaru. Picture this: the sales team not only listens to your concerns but actively explores every avenue to help, sometimes with generous gestures that can turn a daunting day into a moment of joy. Such experiences are commonplace here, as Arthur discovered when the team contributed substantially toward his down payment, ultimately leading him to a "new to me" car that reignited his hope and happiness.
Every customer’s story is uniquely woven into the fabric of Johnson Subaru. Cynthia Wang highlighted the warmth and expertise of the team, particularly praising a sales representative for knowing just what customers truly need rather than merely focusing on closing a sale. This speaks volumes about the values held at Johnson Subaru, where relationships are built on trust and genuine care.
The dealership's reputation is further backed by glowing reviews like that of Kaitlin Funkhouser. She loved her new Crosstrek sport and felt the car-buying process was refreshingly free from pressure. The efficiency and friendliness of both Nick Juba and the finance department ensured she enjoyed one of the best experiences she’s ever had. This sentiment is echoed by Halley Newton Moore, who has returned to Johnson Subaru multiple times, trusting them with her family's vehicle needs due to their unparalleled customer service and family-like atmosphere.
Add to this the personal touch provided by salesmen like Thurmond, who transformed what could be a stressful day into a memorable journey through patience and care. His passion and professionalism delivered an experience that exceeded expectations, along with a cozy lounge featuring a fantastic espresso machine to sip while you shop!
So, if you’re in the market for a reliable vehicle and value exceptional service, Johnson Subaru of Cary is more than just a dealership; it’s a community that welcomes you with open arms. This is not merely about purchasing a car; it’s about becoming part of a family that genuinely cares. For inquiries, feel free to reach them at +1 919-238-6864 and witness for yourself why so many have found their automotive home here.
“ A Heartfelt Thank You to the Wonderful Team at Johnson Subaru Sometimes, life throws you unexpected curves. That's exactly what happened to me recently when I visited Johnson Subaru, hoping to upgrade my current vehicle. I walked in with a specific idea in mind, only to discover that the financial situation with my existing car was far more challenging than I anticipated. To say I was disheartened would be an understatement. It felt like my hopes of driving a newer, more reliable car were slipping away. However, what happened next truly exemplifies the exceptional service and genuine care you find at Johnson Subaru. Instead of simply delivering the bad news and sending me on my way, the team, and in particular my salesman (you can insert their name here if you remember it!), went above and beyond. They listened patiently to my situation, understood my needs, and then, incredibly, they explored every possible avenue to help me. What truly touched me was their willingness to contribute a significant 1000 towards my down payment. This act of generosity was completely unexpected and made all the difference in the world. Thanks to their support and guidance, I am now the proud owner of a beautiful "new to me" car! This is a vehicle I genuinely love and one that I wouldn't have been able to acquire without the kindness and dedication of the people at Johnson Subaru. From navigating the paperwork to explaining all the features of my new car, the entire experience was handled with professionalism, patience, and a genuine desire to see me drive away happy. To the entire team at Johnson Subaru, and especially to my wonderful salesman, thank you from the bottom of my heart. Your compassion and willingness to go the extra mile have made a significant positive impact on my life. You didn't just sell me a car; you gave me a renewed sense of hope and the joy of driving a reliable vehicle. If you're looking for a car dealership that truly cares about its customers and goes above and beyond to help, I wholeheartedly recommend Johnson Subaru. Their exceptional service and genuine kindness are truly remarkable. Thank you again, Johnson Subaru – I am incredibly grateful! ”
“ Super friendly and knowledgeable sales person (John Moore particularly)! Really taken my need into consideration as opposed to just want to sell a car. Really grateful for the professionalism they have! Everyone is top notch! ”
“ I’m so happy with my new Crosstrek sport! Nick Juba was so friendly and easy to work with. Him and the finance guy, Ash, made the process so easy and quick. No weird pressure to sell you on anything and they were very personable. It was the best car buying experience we’ve ever had. Would definitely recommend to anyone wanting a new car! ”
“ Johnson Subaru has done it again! The customer service and attention to detail are truly unparalleled. It’s this level of care that has brought us back three times now. We always feel confident that we’re getting the best deal possible, without any pressure or gimmicks. When you’re treated like family, there’s no question where you’ll go- especially when it comes to a vehicle that your family’s safety depends on. Johnson Subaru is that place for us. ”
“ Our salesman, Thurmond, gave us the best sales experience ever. We were sort of dreading the "typical sales spiel" but Johnson Subaru and Thurmond in particular changed all that. We weren't expecting to buy a car that very day, but Thurmond took the time to go through all the options, drive all the cars, and made us feel welcome. We spent most of the day together. LOL And he was always patient and professional. He went above and beyond! (The lounge has a fantastic espresso machine too) We felt great about our purchase and really happy to become part of the Johnson Subaru family. I highly recommend Thurmond. He's wonderful! ”
“ “Marlin was absolutely awesome to work with- a true rockstar! He was friendly, trustworthy, easygoing, and incredibly likeable. After purchasing a vehicle from him at Johnson Subaru of Cary, he didn’t just feel like a great salesperson- he became a good friend.” ”
“ Great dealership! I came here to buy a used Forester and I'm so glad I chose this dealership. Everyone here is nice and wonderful. No pressure or anything. Carly and Dee went above and beyond to make sure that the sales process went smoothly. Highly recommend joining this Subaru family! ”
“ We came in to look a a new Subaru Outback. We we were not sure we wanted to purchase yet. We had a 2019 Ascent. My husband did get a quote from Carmax. Thurman took the time to show us the new Subaru. He also made sure the Carmax quote would be honored. Thurman also made sure we received every discount we were eligible for. The color car I wanted - cosmic blue with brown interior was not available. Thurman said to give him a couple days to find it. He did call and told us he did find the car but it would take a couple weeks to get here. When it did arrive, Thurman took the time to connect my phone and go thru the electronics and workings of the car. We are seniors. Thurman was very patient and polite. We appreciate the genuineness of his personality. This is our fourth Subaru. The three previous cars were purchased in Illinois. We love the Subaru brand and their great customer service. We appreciate the care we received from Thurman and Johnson Subaru. This was a very positive experience. ”